Information regarding the Golden Week period

Thank you very much for your continued patronage of TOBE OFFICIAL STORE.

We would like to inform you about the Golden Week period.

[For those using payment methods other than credit cards]
Payment methods other than credit card (immediate payment) will be shipped after payment is confirmed, so please be sure to complete the payment procedure by the deadline stated in the email sent after completing your order.

If you select bank transfer and complete the transfer procedure on a weekday night or on a Saturday, Sunday, or holiday, the payment may be received the next business day depending on the circumstances of your financial institution.

Please be especially careful when ordering during the Golden Week holiday period.

[Contact information]
Please note that we will be closed as usual on Saturdays, Sundays, and public holidays.
Closure period: Tuesday, April 29, 2025, Saturday, May 3 ~ Tuesday, May 6, 2025

We accept inquiries from the inquiry form 24 hours a day, but we expect congestion around Golden Week.  Please note that it may take some time for us to reply.

※Please see below for frequently asked questions. Please set up domain-specific reception in advance.
・I haven't received the order email
・I want to check the delivery status
・I don't know the payment number

We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns regarding this matter, please contact us via the TOBE OFFICIAL STORE inquiry page .
We hope you will continue to support TOBE OFFICIAL STORE.