Information on Venue Sales for Penlight and Penlight Top Section for "Number_i LIVE TOUR 2025 No.Ⅱ"
Thank you very much for your continued patronage of TOBE OFFICIAL STORE.
This is the announcement regarding the Venue Sales of the “Original Penlight” and the “Original Penlight Top Section” for the "Number_i LIVE TOUR 2025 No.Ⅱ," which kicks off on Saturday, October 11th.
Due to the effects of Super Typhoon No. 18 (Lagasa), which occurred in late September, there has been a delay in the production of the penlights and penlight tops.
Therefore, for the on-site sales at Hokkaido/Makomanai Sekisui Heim Ice Arena (held on October 11th and 12th), the purchase limit for both the penlight and penlight top will be restricted to one of each per transaction.
※As previously announced, for all other merchandise the purchase limit remains two of each item per transaction (no limit on the purchase of shopping bags of any type).
We sincerely apologize for any concern this may cause our attendees. We kindly ask for your understanding and cooperation in observing these limits so that as many people as possible can purchase these items at the venue on the day of the event.
We have now returned to our regular production schedule, and the delays are expected to be gradually resolved. Regarding subsequent venue sales and sale on the TOBE OFFICIAL STORE (starting in late October), please be aware that purchase limits may be reviewed and adjusted depending on the production status. We kindly ask for your understanding regarding this matter.
※The start date and time for sales at the TOBE OFFICIAL STORE will be announced separately.
■To All Attendees (Please Read Carefully)
- For the purpose of purchasing goods, please refrain from arriving late at night or early in the morning, sleeping in your car, or forming unauthorized lines. These actions are extremely dangerous as they can lead to accidents and trouble. If these actions are discovered, security guards will approach you to confirm the situation.
- Please refrain from running or cutting in line when we begin forming the queue. Such actions are extremely dangerous and may cause injury and trouble not only for yourself but for other customers.
- We cannot provide the start time for forming the queue in advance, as this will be determined on the day based on the weather and the crowd situation. We will not be able to answer individual inquiries. We ask that you please follow the instructions of the staff members on the day of the event.
- To avoid congestion within the merchandise area, only those who are making a purchase should line up. If you are with companions, please arrange to meet them outside of the merchandise area. However, companions who are small children or those who require assistance are permitted to join you in the queue.
- When lining up in the queue, please take appropriate measures to cope with the temperature (e.g., protection against cold or heatstroke). If you begin to feel unwell while waiting, do not push yourself and immediately notify the nearest staff member.
- We have allocated inventory for sale on each day, however, the quantity available is limited. Please be aware in advance that even if you wait in line, items may sell out and you might not be able to purchase them.
- For the safety of all attendees, please always follow the instructions and heed the warnings of the staff both inside and outside the venue, and while in the queuing area.
- Inquiries regarding sales to the venue are strictly prohibited.
We reserve the right to refuse the sale of goods to anyone who fails to follow staff instructions or comply with these precautions. Furthermore, please be aware that sales may be temporarily suspended or entirely cancelled if the situation is deemed too dangerous to continue merchandise sales. We sincerely appreciate your understanding and cooperation.
■FAQ
Can I select the delivery date and time for the tour merchandise?
Can I change the delivery address for the tour merchandise?
I'd like to confirm the rules regarding bringing in merchandise/goods.
If you have any questions or concerns regarding this matter, please contact us via the TOBE OFFICIAL STORE inquiry page .
We hope you will continue to support TOBE OFFICIAL STORE.