≪Pre-sale period≫
From Monday, December 9, 2024, 19:00 to Sunday, December 15, 2024, 23:59
*There is a limit to the number of items available for sale. Please note that sales will end once the upper limit is reached, even during the sales period.
*You can purchase up to two of each product per transaction.
*You may have to wait after proceeding to the purchase screen. Even if you add an item to your cart, if the item is sold out while you wait, you will not be able to purchase it. Please check the products displayed at the end before completing your order.
*Please note that it may be difficult to connect to the site during the first few hours of sales and at the end of the sales period due to heavy traffic.
≪Estimated delivery date≫
Around Sunday, January 5, 2025
*Excluding Japan’s remote islands and overseas
*Shipping will sequentially begin in late December and will be delivered by the scheduled date.
*Please note that if you purchase items with different delivery dates and shipping times together, they may not be delivered before the performance, as they will be shipped once all items are available.Please be sure to check the estimated delivery date of each item before purchasing.
*Please note that the expected delivery period includes the New Year holidays, so please double-check your delivery address and method. If you are unable to receive your item for a long period of time , we may not be able to deliver it to you before the performance.
Please check before ordering
- Product image for illustration purposes only. The color of the product image may differ from the actual product. Please understand.
- Items will be shipped per order (items added to the cart and paid for at one time will be shipped together).
- Separately paid items will not be shipped together.
- We cannot accept cancellations, returns, or exchanges after an order has been completed due to customer convenience.
- Please note that if you don't pay for multiple orders, or if we determine that this is a malicious prank or nuisance, we may take measures such as suspending or canceling your purchase.
- Delivery timing varies depending on the product purchased and the delivery area, so the order of shipment may vary regardless of the purchase date. We apologize for the inconvenience, but we ask that you refrain from making individual inquiries regarding shipments.
- Due to unavoidable circumstances (natural disasters, bad weather, social conditions, etc.), we may not be able to deliver your order before the performance. Please be aware of this before purchasing.
- If you have any other questions, please refer to TOBE OFFICIAL STORE FAQ.